Privacy Policy of Ironbark Renovation Co.
At Ironbark Renovation Co., we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth).
1. Information We Collect
We collect personal information that is reasonably necessary for us to provide our home renovations, commercial refurbishments, building extensions, kitchen and bathroom remodelling, custom joinery, structural improvements, and project management services. The type of information we collect depends on your interaction with this service.
- Information You Provide Directly: This includes information you provide when you fill out contact forms, request a quote, subscribe to our newsletter, or directly communicate with us. This may include your name, email address, phone number, physical address, and details about your renovation or building project.
- Usage Data: We may collect non-personal information about your visit to our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how visitors interact with our online platform and improve its functionality.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and manage our services, including home renovations, commercial refurbishments, and project management.
- To respond to your inquiries, provide quotes, and communicate with you about your projects.
- To send you relevant updates, marketing communications (if you have opted in), and information about our services.
- To improve our website, services, and client experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:
- Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or serving you, such as IT support, marketing agencies, or analytics providers. These parties are obligated to keep your information confidential.
- Legal Requirements: If required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, provided that the recipient agrees to a privacy policy consistent with this one.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
Under Australian privacy laws, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Opt-Out: Opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Ironbark Renovation Co.
2847 Flinders Street
Floor 3
Melbourne, Victoria, 3000
Australia